What's is the language of the games?
All games will be available in English and Spanish.
Dodos Riding Dinos, War for Chicken Island and Kiwi Chow Down, are available in English, Spanish, German, French and Italian
Last updated: September 13, 2023 14:38
About the Early Bird
If you pledge for 1 or all games within the first 48 hours, you will get the scoreboards. You DO NOT need to add them, this will be done later in the Pledge Manager once the campaign finishes and you place your shipping details.
Last updated: September 13, 2023 14:39
As a returning backer...What do I get and which projects participate?
You get the Dodos Riding Dinos Crossover Promo Cards The campaigns are: DRD: Dodo Dash Kiwi Chow Down Dodos Riding Dinos War for Chicken Island Cooks & Crooks Seat Wars
Last updated: September 13, 2023 16:11
What about free shipping for being a Dodo Dash backer?
As we mentioned, backers from Dodo Dash are eligible for free shipping because this project will ship together with rewards from Dodo Dash campaign. We have to add complimentary credit manually on the backend of the pledge manager, which will be done in October 30-31 before charging cards in early November.
Last updated: October 04, 2023 13:56
Can I just buy the crossover cards for Dodos Riding Dinos without getting any other game?
Yes you can
Last updated: October 04, 2023 13:56
Will the crossover cards for Dodos Riding Dinos be available later?
Yes, our stance with promo cards is to have them widely available for all members of our community anywhere in the world and in multiple opportunities.
Last updated: October 04, 2023 13:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
You must answer your survey before the indicated deadline to expect to receive your items when fulfillment is reported to start. Otherwise, your items might be sent on a further wave of delivery and may incur in extra shipping charges.
You are responsible for updating your mailing address in the event of moving to a different address. Moving to a different country might incur in shipping fee adjustments.
Communication on our end is held through project updates on the Backerkit campaign for this project. You are responsible of making sure that your Kickstarter profile has email notifications for this project enabled.
No refunds are possible after locking orders unless we state that an item can no longer be delivered.
Delays in production and logistics are always possible and should be expected but If we determine a component cannot be delivered after 24 months of surveys being locked, we refund that completely at the best of our effort, including fees.
Once you receive your items, if a component is damaged or missing, you must report it within 30 days of receiving the product to expect a replacement. After that, replacements are not guaranteed since we may no longer have spare parts. Replacements are usually sent for no extra cost, but this will be defined in a case-by-case scenario. We require pictures and proof to file a claim with the involved parties (manufacturer, shipper, etc); these pictures should display the damaged goods including the packaging box in which your items arrived. The latter is particularly important for game boxes with dents.
We reserve the right to include a return shipping label for you to return the damaged goods.